Please read these Terms of Service ("Terms") carefully before using the website at www.redway.ai or engaging Redway AI ("we," "our," or "us") for services. By accessing our website or engaging our services, you agree to be bound by these Terms.
Redway AI provides AI-powered website design, development, and automation services for small businesses, including but not limited to:
Specific terms, deliverables, pricing, and timelines for your project will be outlined in a separate Service Agreement or Statement of Work signed between you and Redway AI. In the event of a conflict between these Terms and a specific Service Agreement, the Service Agreement shall take precedence.
Unless otherwise specified in your Service Agreement:
You may cancel your monthly retainer at any time with 30 days written notice sent to hello@redway.ai. Upon cancellation:
Your Content: You retain all rights to content, logos, images, and materials you provide to us. You grant us a limited license to use such materials solely to provide our services.
Deliverables: Upon full payment, ownership of the custom-built website and automation assets transfers to you.
Our Tools and Processes: We retain rights to our proprietary methodologies, workflows, templates, and tools used to build your system.
You agree to:
Our services may integrate with or depend on third-party platforms including CRM services, Twilio, and others. We are not responsible for the availability, performance, or changes to third-party services. Disruptions to third-party services are outside our control and do not constitute a breach of our service agreement.
To the fullest extent permitted by law, Redway AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or lost business opportunities, arising out of or related to our services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising under these Terms shall not exceed the total fees paid by you to Redway AI in the three (3) months preceding the claim.
Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding our services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific results, lead volumes, or revenue outcomes.
Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of our engagement and not to disclose such information to third parties without prior written consent.
These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Washington, DC.
We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or by posting an updated version on this page. Continued use of our services after changes constitutes acceptance of the new Terms.
Questions about these Terms? Contact us: